OUR FARM IN THAILAND

Bettas and Guppies by Moyubuybuy

  • I NOSTRI BETTA E GUPPY

    OUR BETTAS AND GUPPYS

    OUR BETTAS AND GUPPY: QUALITY AND NATURALITY DIRECTLY FROM THE HEART OF SOUTHEAST ASIA MOYUBUYBUY is proud to offer bettas and guppies from select, high-quality breeders. Most of our ornamental...

    OUR BETTAS AND GUPPYS

    OUR BETTAS AND GUPPY: QUALITY AND NATURALITY DIRECTLY FROM THE HEART OF SOUTHEAST ASIA MOYUBUYBUY is proud to offer bettas and guppies from select, high-quality breeders. Most of our ornamental...

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Official invitation

Official invitation
We invite you to add our WhatsApp contact.
Each month, before our website launches, early access will be reserved for members of our WhatsApp group, who will benefit from priority access to available products.

FISH STORE

OUR GUPPYS

MOYUBUYBUY TABLETOP AQUARIUM 01

PRODUCT STORE

Refund and Return Policy

Our customer satisfaction is our priority.

1. Transport warranty

In case of ornamental fish that are found to be sick, have damaged fins or die during transport, we offer:

Full refund, or

Replacement with new specimens,
At the customer's choice. All shipping costs will be covered by us.


2. Coverage period

Our guarantee is valid for 3 days from delivery:

If any health or integrity issues arise within this timeframe, we will issue a refund or replacement.


3. Refund request procedure

To request a refund or replacement, the customer must:

Please send a clear video or photos of the damaged/sick/deceased fish,

By email to moyubuybuy666@gmail.com or WhatsApp at 345 879 5083.


4. Confirmation and refund

Once the documentation has been received and verified:

We will start the refund process immediately, or

We will arrange the shipment of new specimens, according to the customer's choice.


5. Exclusions

The warranty does not cover problems arising more than 3 days after delivery.

Any damage due to unsuitable breeding conditions at the customer's premises is not covered by the refund policy.